The course is tailored for tourism and hotel operators. You will cover a wide range of topics to interact effectively with customers.
Designed specifically for professionals working in the tourism and hospitality industry, this course provides tailored and highly practical language training.
Through a wide range of topics, you will explore the terminology and expressions used in different areas of the tourism sector, developing essential language skills for your profession.
You will deal with frequent scenarios such as customer service management, booking, modifying or canceling requests, both verbally and in writing. In addition, you will acquire the skills to handle complaints, provide information to customers, offer details on tourist attractions and describe menus, typical dishes, recipes and local wines.
This course will prepare you to face the daily challenges of your job with confidence and competence, improving the quality of your interactions and your professionalism in the field.
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