The course is tailored for tourism and hotel operators. You will cover a wide range of topics to interact effectively with customers.
This course is tailored to professionals of the tourism sector and focuses on main language points and important vocabulary through a variety of topics related to the travel and hospitality industry.
You will learn how to interact effectively with clients, and cope with the most frequent conversations and situations such as, for example, make, accept or delete reservations orally or in writing; communicating information to customers; provide tourist information; describe menu, dishes, recipes and wines.
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